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Privacy Policy

Effective Date: December 1, 2025

Stride Physio and Performance respects your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, disclose, and safeguard your information.

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1. Information We Collect

We may collect and process the following types of personal information:

  • Personal Identification Information: Name, email address, phone number, mailing address.

  • Health and Appointment Information: Details provided when booking an appointment or inquiring about our services.

  • Marketing & Communication Data: Email subscription preferences and interactions with our digital marketing campaigns.

  • Technical Data: IP address, browser type, device information, and usage data collected through cookies, analytics tools, and advertising pixels.

  • Communication Data: Information provided when you contact us through email, forms, or other communication channels.

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2. How We Use Your Information

We use the collected information to:

  • Provide and improve our services.

  • Schedule and manage appointments.

  • Respond to inquiries and customer support requests.

  • Send promotional materials, newsletters, and updates (with your explicit consent).

  • Deliver targeted advertisements and analyze marketing effectiveness.

  • Improve website functionality and user experience.

  • Comply with legal and regulatory obligations.

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3. Email Marketing & Subscriber Lists

We collect your email address only when you explicitly consent to receive communications from us. This may include newsletters, promotions, clinic updates, or other marketing content.

Consent Process

  • You must actively opt-in to join our email list (e.g., by checking a box or submitting your email via a form).

  • We use Mailchimp to manage our subscriber list and send emails. Your data is stored securely on Mailchimp’s servers in accordance with their Privacy Policy.

  • We do not use pre-checked boxes, and you will not be added to our list without your clear, affirmative action.

Your Rights & Choices

  • You may unsubscribe at any time using the link provided at the bottom of every email, or by contacting us directly at info@hityourstride.ca.

  • You may request access, correction, deletion, or restriction of your data by contacting us.

  • We do not sell or rent our email list.

  • Your email may be used to create anonymized audience segments for targeted advertising (e.g., on Facebook or Instagram), but will never be sold or disclosed to third parties for independent marketing.

Anti-Spam Compliance
We follow all applicable email marketing regulations, including:

  • CASL (Canada’s Anti-Spam Legislation)

  • GDPR (for European visitors)

  • CAN-SPAM Act (for U.S. visitors)

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4. Digital Advertising & Tracking Technologies

We use cookies, pixels, and other tracking technologies to:

  • Serve personalized ads through platforms like Google Ads, Facebook, and Instagram.

  • Track website interactions and measure marketing effectiveness.

  • Deliver retargeted advertising based on past website visits.

These tools may collect non-identifiable data such as IP addresses, browser types, and page interactions. You can opt-out of targeted advertising through:

  • Google Ads Settings: Google Ad Preferences

  • Facebook Ad Preferences: Facebook Ad Settings

  • Your browser settings to disable cookies and tracking.

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5. How We Share Your Information

We do not sell or rent your personal information. However, we may share it with:

  • Service Providers: Third-party providers assisting with website functionality, analytics, or appointment scheduling.

  • Advertising Partners: Platforms like Google and Facebook for digital ad targeting (data is anonymized where possible).

  • Legal Authorities: If required by law, regulation, or to protect our legal rights.

  • Business Transfers: In case of a merger, sale, or business reorganization.

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6. Data Security

We implement appropriate security measures to protect your personal information. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

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7. Your Rights and Choices

Depending on your jurisdiction (e.g., GDPR for EU users, CCPA for California residents, CASL for Canada), you have rights regarding your personal data, including:

  • Accessing, correcting, or deleting your data upon request.

  • Opting out of marketing communications at any time.

  • Restricting or objecting to data processing for marketing or advertising purposes.

  • Requesting data portability if applicable.

To exercise your rights, contact us at [Insert Contact Email]. We will process your request in accordance with applicable data protection laws.

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8. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for their privacy practices and encourage you to review their privacy policies.

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9. Changes to This Privacy Policy

We may update this Privacy Policy periodically. Any changes will be posted on this page with an updated effective date.

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10. Contact Us

If you have any questions about this Privacy Policy, please contact us at:

Stride Physio and Performance
220 1st Ave NW, Swift Current, Saskatchewan, Canada
Email: info@hityourstride.ca
Phone: 306-778-7770

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